FAQ

FAQ — Juluna Wigs

Quick answers to our most asked questions. If you don’t see what you need, message us — we’re happy to help.

What are your wigs made from?
All Juluna wigs are made from high-quality, soft synthetic fibres designed to look natural, move beautifully, and feel comfortable. They hold their style, need less upkeep than human hair, and stay lightweight for all-day wear.
Are the wigs heat-safe?
Yes use a temperature of 180°C or lower. The fibres are delicate and can be damaged by higher temperatures.
Do I need glue?
No. All Juluna wigs are glueless. For extra hold in wind or for styling, you can use a little wig tape or gel if you wish.
How do I wash the wig?
Fill a bowl with cool water → add a little wig-safe shampoo → gently swish (don’t rub/twist) → rinse cool → lay flat to dry (no heat).
What’s your return policy?
For hygiene reasons, returns are accepted only if the wig is unworn, unstyled, with no perfume smell and in original packaging. Contact us first — we’ll guide you.